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Freezer Repair

Professional Freezer Repair Services

Freezer not maintaining temperature? Ice buildup on walls? Unusual noises? Our freezer repair specialists handle everything from residential stand-alone units to built-in Sub-Zero freezers and commercial walk-in systems.

A failing freezer puts hundreds of dollars of food at risk. At SB SubZero, we understand the urgency of freezer repairs and prioritize these service calls. Our technicians carry common freezer parts and can often complete repairs in a single visit to save your frozen goods.

Freezer Types We Repair

Upright Freezers

Frost-free and manual defrost upright freezers. All sizes and brands including Frigidaire, GE, Whirlpool.

Chest Freezers

Deep freezers for bulk storage. Lid seal issues, thermostat problems, compressor repairs.

Built-In Freezer Columns

Sub-Zero, Thermador, and other premium integrated freezer columns with custom panels.

Commercial Freezers

Restaurant and commercial freezer units. Reach-in freezers, prep table freezers.

Common Freezer Problems We Solve

  • Not freezing — Compressor failure, refrigerant leaks, thermostat malfunction, sealed system issues
  • Runs constantly — Door seal problems, dirty condenser coils, thermostat issues, low refrigerant
  • Frost buildup — Defrost system failure, door seal leaks, defrost heater or timer problems
  • Too cold or freezing food solid — Thermostat calibration issues, control board problems
  • Water on floor — Clogged defrost drain, door seal condensation, ice maker overflow
  • Unusual noises — Evaporator fan motor, condenser fan, compressor issues
  • Door won't seal — Worn gaskets, misaligned doors, damaged hinges
  • Ice maker problems — Water inlet issues, ice maker module failure, harvest problems
  • Warm spots — Air circulation problems, overloading, evaporator issues

Sub-Zero Freezer Experts

Sub-Zero freezers represent the pinnacle of residential freezer technology, with features that require specialized service knowledge:

  • Dual refrigeration — Separate compressor and evaporator for the freezer section
  • Air purification — NASA-inspired air scrubbers that require periodic replacement
  • Vacuum seal doors — Magnetic seals with precise alignment requirements
  • Advanced controls — Microprocessor temperature management systems
  • Dual evaporators — Prevents flavor transfer between compartments

Emergency Freezer Repair

A freezer failure puts your food at risk. Keep the door closed to maintain temperature as long as possible—a full freezer can stay cold for 48 hours if unopened. Call us immediately for priority scheduling to minimize food loss.

Freezer Not Maintaining Temperature?

If your freezer isn't cold enough, check these items before calling for service:

  1. Temperature setting — Ensure it hasn't been accidentally adjusted
  2. Door seal — Close the door on a dollar bill; if it slides out easily, the seal needs attention
  3. Condenser coils — Dirty coils reduce cooling efficiency (clean every 6-12 months)
  4. Air circulation — Don't overpack; air needs to circulate around items
  5. Clearance — Ensure adequate space around the unit for heat dissipation

Defrost System Repairs

Frost-free freezers use a defrost system to prevent ice buildup. When this system fails, you'll notice:

  • Thick frost on freezer walls
  • Reduced cooling capacity
  • Freezer runs constantly
  • Water leaks during defrost cycle

We repair and replace defrost heaters, defrost timers, defrost thermostats, and control boards to restore proper operation.

Commercial Freezer Service

Restaurant and business owners depend on reliable freezer operation. We offer:

  • Priority scheduling for commercial accounts
  • After-hours emergency service
  • Preventive maintenance programs
  • Temperature monitoring solutions

Freezer Repair in Your Area

We provide freezer repair services throughout New York and Connecticut, including:

View all service areas

Brands We Service

Our technicians are experienced with all major appliances brands:

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